BPO SUMMA

Your strategic partner in business process outsourcing

At Summa, we are leaders in business outsourcing services. Our state-of-the-art infrastructure and a team of over 300 highly skilled professionals allow us to deliver flexible solutions tailored to the needs of each client and industry.

Schedule a Consultation

Our Key Areas of Expertise

Financial and Accounting Services

Invoicing, collections, payments, and accounting in compliance with international standards.

Sales Management

We offer multiple channels to deliver products and services across various sectors and markets, such as calls, emailing, text messages, and more.

Administrative and Document Management

Data processing, digitization, archiving, and document quality control.

View All Practice Areas

Why Choose
BPO SUMMA?

Schedule a Consultation

Modern and Scalable Infrastructure

Our cutting-edge technology is not only robust but also dynamically adapts to the growth of your business, allowing you to scale operations seamlessly and without significant upfront investments.

Total Flexibility According to Your Needs

We understand that no two businesses are the same. That’s why our solutions are meticulously customized to match your specific needs, country of operation, industry sector, and the unique culture of your customers.

Commitment to Quality and Confidentiality

We ensure the integrity and privacy of your data and that of your clients through established standards and protocols. We set clear and measurable Service Level Agreements (SLAs).

Cultural and Regulatory Adaptation by Market

We combine the rigor and expertise of traditional legal practice with the energy, adaptability, and sensitivity of the new generations.

Technology and Automation at the Service of Your Business

We implement tools to optimize processes and advanced analytics platforms to transform data into strategic decisions and continuously improve efficiency.

Who We Are

Cutting-Edge Infrastructure

We operate with robust, secure, and scalable technology platforms, including the latest in management software, unified communications, and data analytics tools. This ensures business continuity, information security, and the ability to adapt to the growth of our clients.

Exceptional Talent

We firmly believe that our clients’ success is our success. That’s why we provide fully flexible and customized solutions, meticulously designed to meet the specific needs of each client and the unique characteristics of every industry.

Client-Centered Philosophy

Our team of over 300 professionals is not only highly qualified but also deeply committed and continuously trained. They are experts in their respective fields—from multilingual sales specialists to certified accountants and digital marketing gurus—all ready to integrate as an extension of your own team.

Global Impact, Local Focus

Whether you’re an agile startup aiming to scale quickly or an established corporation looking to optimize global operations, we have the experience and capability to support you. Our mission is clear: to optimize your operational costs, boost your efficiency, free up internal resources so you can focus on your core business, and most importantly, enhance your customer experience at every touchpoint, no matter where in the world they are.

Transform Your Business with Summa

At Summa, we’re not just a service provider, we’re your strategic ally, committed to driving the growth and efficiency of your company through business process outsourcing (BPO). We understand that every business is unique, which is why we immerse ourselves in your challenges to deliver solutions that truly make a difference.

Our BPO Services

Sales Management

Financial and Accounting Services

Administrative and Document Management

Survey Execution

Appointment and Visit Scheduling

Other SUMMA Services

Human Resources and Payroll

Digital Marketing and Social Media Management

Cra. 19b #83-63, Bogotá, Colombia

contacto@summavalor.com.co

Phone: +57 313 261 7461

Phone: +601 745 7012

Facebook Instagram Whatsapp

Terms and Conditions

|

Privacy Policy

Designed by Fr.

Scroll to Top

Schedule a Teleconsultation

Sales Management

Driving Your Commercial Growth

We turn your opportunities into tangible results. Our Sales Management service is designed to strengthen your commercial force through effective multichannel strategies (calls, email, SMS, digital) and specialized teams. From generating qualified leads and setting appointments to closing sales and building customer loyalty, we help you expand your market, increase revenue, and optimize your entire sales cycle—allowing you to focus on your core product or service.

Financial and Accounting Services

Precision and Strategy for Your Finances

Ensure your company’s financial health with our expert services. We handle the complete management of your invoicing, efficient collections, payment processing, and meticulous accounting, always in compliance with current international and local regulations. We provide clear financial reports and analyses that support strategic decision-making, optimize your cash flow, and ensure compliance—freeing up your resources to focus on business growth.

Administrative and Document Management

Efficiency and Security for Your Back Office

Optimize your operations and reduce costs with our intelligent administrative and document management services. We specialize in agile data processing, advanced document digitization, secure and accessible archiving, and rigorous document quality control. We implement efficient workflows that boost your productivity, ensure the integrity and confidentiality of your information, and allow you to focus on your company’s core activities.

Comprehensive Workforce Management

Talent and Compliance for Your Team

Attract, develop, and manage your human capital effectively. Our Comprehensive Workforce Management service covers the entire employee lifecycle, from selecting and hiring the right talent, through continuous training and personnel administration, to accurate and timely payroll processing and full compliance with labor regulations. We help you build high-performance teams and ensure a productive, legally compliant work environment.

Digital Marketing and Social Media

Connect, Engage, and Convert Online

Amplify your online presence and build lasting relationships with your audience. We design and execute customized digital marketing and social media strategies aligned with your business goals. From SEO/SEM optimization and compelling content creation to ad campaign management and proactive social media engagement, we help you increase visibility, generate qualified leads, enhance your online reputation, and maximize your digital ROI.

Appointment and Visit Scheduling

Seamless Coordination, Superior Experience

Optimize your team’s schedule and enhance customer satisfaction. Our appointment and visit scheduling service leverages specialized infrastructure to efficiently handle requests, coordinate time slots, send reminders, and confirm attendance. We ensure professional communication and smooth logistics, reducing no-shows and allowing your sales or technical teams to focus on delivering top-tier service.

Survey Execution

Valuable Insights for Smart Decisions

Turn data into actionable knowledge. We design and conduct customized surveys (customer satisfaction, market research, employee engagement, quality control) using rigorous methodologies and the right channels for your database. We analyze the results to deliver clear reports and relevant insights that empower you to make informed decisions, enhance your products and services, and better understand the needs of your stakeholders.

Gestión de Ventas

Potenciamos tu Crecimiento Comercial

Transformamos tus oportunidades en resultados tangibles. Nuestro servicio de Gestión de Ventas está diseñado para impulsar tu fuerza comercial mediante estrategias multicanal efectivas (llamadas, email, SMS, digital) y equipos especializados. Desde la generación de prospectos cualificados y la concertación de citas, hasta el cierre de ventas y la fidelización de clientes, te ayudamos a expandir tu mercado, aumentar tus ingresos y optimizar tu ciclo de venta completo, permitiéndote enfocarte en tu producto o servicio principal.

Servicios Financieros y Contables

Precisión y Estrategia para tus Finanzas

Asegura la salud financiera de tu empresa con nuestros servicios expertos. Nos encargamos de la gestión integral de tu facturación, cobros eficientes, procesamiento de pagos y una contabilidad meticulosa, siempre bajo la normativa internacional y local vigente. Te proporcionamos informes financieros claros y análisis que facilitan la toma de decisiones estratégicas, optimizan tu flujo de caja y garantizan el cumplimiento, liberando tus recursos para el crecimiento del negocio.

Gestión Administrativa y Documental

Eficiencia y Seguridad para tu Back-Office

Optimiza tus operaciones y reduce costes con nuestra gestión administrativa y documental inteligente. Nos especializamos en el procesamiento ágil de datos, la digitalización avanzada de documentos, el archivo seguro y accesible, y el control de calidad documental. Implementamos flujos de trabajo eficientes que mejoran tu productividad, garantizan la integridad y confidencialidad de tu información, y te permiten concentrarte en las actividades clave de tu empresa.

Gestión Integral de Personal

Talento y Cumplimiento para tu Equipo

Atrae, desarrolla y gestiona tu capital humano de forma eficaz. Nuestro servicio de Gestión Integral de Personal abarca todo el ciclo de vida del empleado: desde la selección y contratación del talento adecuado, pasando por la formación continua y la administración de personal, hasta el procesamiento exacto y puntual de nóminas y el cumplimiento de la normativa laboral. Te ayudamos a construir equipos de alto rendimiento y a asegurar un entorno laboral productivo y conforme a la ley.

Marketing Digital y Gestión de Redes Sociales

Conecta, Atrae y Convierte Online

Amplifica tu presencia online y construye relaciones duraderas con tu audiencia. Creamos y ejecutamos estrategias de marketing digital y gestión de redes sociales personalizadas, enfocadas en tus objetivos de negocio. Desde la optimización SEO/SEM y la creación de contenido atractivo, hasta la gestión de campañas publicitarias y la interacción proactiva en redes, te ayudamos a aumentar tu visibilidad, generar leads cualificados, mejorar tu reputación online y maximizar el retorno de tu inversión digital.

Asignación de Citas o Visitas

Coordinación Impecable, Experiencia Superior

Optimiza la agenda de tus equipos y mejora la satisfacción de tus clientes. Nuestro servicio de asignación de citas o visitas utiliza infraestructura especializada para gestionar de manera eficiente las solicitudes, coordinar horarios, enviar recordatorios y confirmar asistencias. Aseguramos una comunicación profesional y una logística fluida, reduciendo las inasistencias y permitiendo que tus equipos comerciales o técnicos se enfoquen en ofrecer el mejor servicio.

Realización de Encuestas

Insights Valiosos para Decisiones Inteligentes

Convierte datos en conocimiento accionable. Diseñamos y ejecutamos encuestas personalizadas (satisfacción del cliente, estudios de mercado, clima laboral, control de calidad) utilizando metodologías rigurosas y canales adecuados para tu base de datos. Analizamos los resultados para proporcionarte informes claros e insights relevantes que te permitirán tomar decisiones informadas, mejorar tus productos/servicios y entender mejor las necesidades de tus stakeholders.

Agenda una teleconsulta